:root{--navy:#123047;--blue:#087ca7;--bg:#f2f6f8;--line:#dde6eb;--ink:#183447;--muted:#69808f;--amber:#b66a16;--green:#137b62}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:14px/1.6 "Microsoft YaHei","Noto Sans SC",sans-serif}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{opacity:.45;cursor:not-allowed}button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid #70c6e6;outline-offset:2px}h1,h2,p{margin:0}h1{font-size:29px;line-height:1.4;letter-spacing:.5px}h2{font-size:17px;line-height:1.5}small{font-size:12px}.muted{color:var(--muted)}.subtle{color:#7b8c97;font-size:12px}.eyebrow{font-size:12px;font-weight:700;letter-spacing:1.6px;color:var(--blue);margin-bottom:7px}.primary,.secondary,.text-button{min-height:42px;padding:10px 19px;border-radius:6px;display:inline-flex;align-items:center;justify-content:center;gap:10px;font-weight:700;border:1px solid transparent}.primary{color:white;background:var(--blue)}.primary:hover:not(:disabled){background:#06698d}.secondary{background:white;border-color:var(--line);color:var(--ink)}.secondary:hover:not(:disabled){border-color:#91acbc;background:#f7fafc}.text-button{background:transparent;color:var(--blue);padding:10px}.wide{width:100%}.workspace{display:flex;min-height:100vh}.sidebar{position:fixed;top:0;bottom:0;left:0;width:218px;display:flex;flex-direction:column;padding:31px 16px 20px;background:var(--navy);color:#bed0dc}.brand{display:flex;align-items:center;gap:13px;font:bold 31px/1.15 Consolas,monospace;color:#fff;padding:0 11px}.brand>span{font:700 17px/1.5 "Microsoft YaHei",sans-serif;letter-spacing:1px}.brand small{display:block;font-size:10px;color:#83a6ba;letter-spacing:2px;margin-top:3px}.nav-caption{font-size:11px;color:#83a6ba;letter-spacing:2px;margin:37px 16px 12px}.sidebar nav>.nav-caption{margin-top:33px}.sidebar nav 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var(--line);background:#fff;display:flex;align-items:center;justify-content:space-between;padding:0 35px;color:var(--muted);font-size:12px}.topbar b{color:#334e60;font-weight:400}.topbar-right{display:flex;align-items:center;gap:24px}.topbar time{font-family:Consolas,monospace;font-size:13px}.mode{font-size:11px;color:var(--green);display:flex;align-items:center;gap:7px}.mode:before{content:"";width:6px;height:6px;background:currentColor;border-radius:50%}.mode.demo{color:var(--amber)}#page{max-width:1600px;margin:auto;padding:29px 35px 48px}.page-head{display:flex;justify-content:space-between;align-items:center;gap:24px;margin-bottom:24px}.page-head .muted{font-size:12px;margin-top:7px}.head-tools{display:flex;align-items:center;gap:10px}.head-tools input{width:155px}.demo-strip{font-size:11px;background:#fff6e8;color:#906025;padding:7px 12px;border:1px solid #f0dfc3;border-radius:4px;margin-bottom:16px}.service-tabs{display:flex;gap:10px;flex-wrap:wrap;border-bottom:1px solid var(--line);margin-bottom:20px}.service-tabs button{background:none;border:0;border-bottom:3px solid transparent;padding:12px 14px 14px;color:var(--muted);font-size:15px;font-weight:700;display:flex;gap:9px;align-items:center}.service-tabs button.selected{color:var(--blue);border-color:var(--blue)}.service-tabs button span{font-size:10px;background:#e7eef2;border-radius:3px;padding:1px 7px;font-weight:400;color:#647d8c}.service-tabs button.selected span{background:#dceff6;color:var(--blue)}.service-tabs button small{font-size:9px;font-weight:400}.stats{display:grid;grid-template-columns:repeat(4,1fr);border:1px solid var(--line);border-radius:7px;background:#fff;margin-bottom:23px;padding:19px 0}.stats>div{padding:0 25px;border-right:1px solid var(--line)}.stats>div:last-child{border:0}.stats span{font-size:12px;color:var(--muted);display:flex;align-items:center;gap:7px}.stats strong{font:600 31px/1.4 Consolas,monospace;display:block;margin-top:6px}.stats small{font:12px "Microsoft 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11px}.ticket-number.idle{font-size:46px;letter-spacing:6px;line-height:1.8;color:#869ba9}.customer{font-weight:700;font-size:16px}.customer>span{font:13px Consolas,monospace;margin-left:18px;color:var(--muted);font-weight:400}.call-actions{padding:0 24px;text-align:center}.call-actions>.primary{width:100%;min-height:49px;font-size:16px}.call-secondary{display:flex;gap:10px;margin-top:10px}.call-secondary button{flex:1;font-size:12px;min-height:37px}.warn-text{color:var(--amber)}.action-hint{font-size:11px;color:var(--muted);margin:13px 0 17px}.sms-note{border-top:1px solid #e4ebef;background:#fafcfd;font-size:10px;color:#8a795e;padding:10px 20px;display:flex;align-items:center;justify-content:center;gap:7px}.waiting-panel,.records,.form-panel{border:1px solid var(--line);border-radius:7px;background:#fff}.waiting-panel{display:flex;flex-direction:column;padding:21px 23px}.section-heading{display:flex;align-items:center;justify-content:space-between;gap:20px}.section-heading 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small{font-size:10px;color:#9fb8c7}.login-foot{font-size:11px;letter-spacing:5px;color:#7d9daf}.login-form-side{background:#fff;display:flex;align-items:center;justify-content:center;padding:40px}.login-form{width:350px}.login-form h2{font-size:29px;margin-bottom:8px}.login-form>.muted{font-size:13px;margin-bottom:32px}.login-form label{margin-top:20px}.login-form input{height:45px}.form-message{min-height:27px;font-size:12px;color:#b14b37;margin-top:12px}.login-form>.subtle{margin-top:13px}.demo-entry{margin-top:35px;border-top:1px solid var(--line);padding-top:22px;display:flex;gap:12px;flex-wrap:wrap;align-items:center}.demo-entry>span,.demo-entry>small{width:100%;font-size:11px;color:var(--muted)}.demo-entry .secondary,.demo-entry .text-button{font-size:12px}.access-panel{max-width:700px;margin:15vh auto;padding:40px;background:#fff;border:1px solid var(--line);border-radius:8px}.access-panel p{margin:15px 0;color:var(--muted)}.access-panel 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nav{margin-top:30px}.main{margin-left:0}.calling-layout{grid-template-columns:1fr}.stats>div{padding:0 12px}.stats strong{font-size:26px}.stats span{font-size:10px}.page-head{align-items:flex-start;flex-direction:column;gap:15px}.waiting-panel{min-height:260px}.login-intro{padding:35px}.login-story h1{font-size:31px}.login-form-side{padding:30px}.login-layout{grid-template-columns:45% 55%}.ticket-art{padding:16px}.ticket-art strong{font-size:50px}.topbar{font-size:10px}.topbar-right{gap:15px}}@media(max-width:600px){#page{padding:18px 13px}.topbar{padding:0 15px;height:55px}.topbar time{display:none}.service-tabs{gap:0}.service-tabs button{font-size:13px;padding:10px}.service-tabs button small{display:none}.stats{padding:13px 0}.stats strong{font-size:24px}.stats small,.stats span .dot{display:none}.stats>div{padding:0 9px}.form-grid,.form-grid.four{grid-template-columns:1fr}.span-two{grid-column:span 1}.form-panel{padding:19px}.form-footer{align-items:flex-start;flex-direction:column}.form-footer button{width:100%}.login-layout{display:block}.login-intro{min-height:unset;padding:25px}.login-story,.login-foot{display:none}.login-form-side{min-height:80vh;padding:35px 25px}.section-heading{gap:12px}.search{width:140px}.records .section-heading{padding:18px}.notice{gap:12px;align-items:flex-start}.head-tools{width:100%}.head-tools input{flex:1}.access-panel{margin:10vh 15px;padding:25px}h1{font-size:24px}}@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}
.icp-footer{text-align:center;padding:12px 20px;font-size:12px;color:var(--muted)}.icp-footer a{color:inherit;text-decoration:none}.icp-footer a:hover{text-decoration:underline}